Help
 

Help

Do I have to be a member of repHIM.com to upload and share videos?
Yes and no... You don't have to be a member of repHIM.com to watch and share videos on the site, but you do need to be a member to upload your own videos to share.

How do I become a member of repHIM.com?
To join repHIM.com click Sign Up at the top of any page, enter your information and follow the directions to submit. Check your email for a confirmation message, click the link to confirm (or paste the link into your browser), log in and enjoy!

I forgot my username or my password...or both!
No need to panic! Just click "Log In" at the top of any page, enter your email address in the box and click "Submit". Your log in info will magically appear in your inbox...of course it will be in an email. Try checking your spam box if you don't see it.

How do I change my password?
To change your password, log in and click "My Profile" under the navbar. You can update any information in your profile you want, then click "View Your Profile Page" to see your changes.

Why didn't I receive email verification?
As you may realize, this interactive area of our web site is relatively new. Our staff is still learning the system, but if you did not receive a response from us, previous experience has taught us that it is likely to be for one of the following reasons:

  1. The e-mail address you provided may not have been typed correctly.
  2. Your Internet Service Provider (ISP) or spam software will not accept e-mail from our address which is admin@repHIM.com
  3. Your e-mail box may be full, and the message we tried to send may have bounced back to us as "undeliverable."
We may not have sent a reply yet. There are times when our e-mail volumes are so high that it takes 1-2 business days before verification.  If it’s been more than two days please send us an email by clicking here

Can I upload an avatar or picture/graphic that represents me on repHIM.com?
Absolutely! Log in and click on the "My Profile" link under the navbar. Under "Personal Information" click "Choose File" to find the image you want from your computer. Click "Update Profile" and you're done! Your avatar appears whenever you're logged into repHIM.com! You can change or delete your avatar whenever you want.

How do I share videos?
It's Easy! Once you've watched a video, just click the "Share" button that appears in the center of the video player (next to "Watch Again"), then enter the email addresses of the people to whom you want to send it. Click "Send" and your video is on it's way!

Don't see an answer to your question? Email us at customerservice@repHIM.com

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